Concierge services for newcomers

Settling in Lausanne, made simple.

Health insurance, bank account, phone and internet: your first weeks in Switzerland are busy. We moved here ourselves, so we know the way. We help you find your feet, in English.

What we help with

Your first steps, with someone who knows Lausanne.

Choosing your health insurance

We explain the Swiss system, deductibles and insurance models, and compare offers with you. We take no commission from any insurer.

Opening a bank account

Which bank, which documents, which appointment: we prepare it all with you.

Phone, internet and electricity

We help you choose your providers and send the requests.

Finding a doctor or a nursery

We look for a family doctor, a paediatrician or a nursery place with you, and book the appointments.

Coordinating your move

Quotes, removal company and change of address. We coordinate, the professionals carry the boxes.

Getting to know the area

Shops, markets and everyday tips for life in Lausanne. We have lived in Ouchy for ten years.

Prices

About 8 hours to get settled.

Health insurance, bank and subscriptions usually take about 8 hours, spread over a few weeks. Our 10-hour monthly plan (CHF 450 per month, minimum 2 months) covers this period with some time to spare. Single tasks cost CHF 60 per hour.

See all prices (in French)

Official procedures

Registering with your commune and applying for a permit must be done in person. We help you organise everything else.

Booking in English

The booking form is in French, but you can write your message in English. We reply in English.

Your first call is free.

By phone, at your home or by e-mail, in English. We look at what you need, with no commitment.